Terms and Conditions

Shipping
We partner with USPS and UPS to ensure your candles are delivered with care and arrive safely at your door. Each order is packaged thoughtfully, with the same love and attention that goes into every candle we pour. Orders typically ship within 4-5 business days.

Returns & Exchanges
We want you to love your experience. Returns and exchanges are accepted, and if your item arrives damaged or not as expected, please reach out to us at northrosecandleco@gmail.com right away so we can make it right with care and kindness.